Support
Fastest answers first, then us.
Photo did not turn out right?
Try more varied source selfies: different angles, expressions, and lighting. Up to three clear shots work best. Then generate again with a different vibe.
Billing and plans
Manage or cancel a Whop subscription in your Whop orders and memberships. Existing Polar subscriptions use Profile → Manage billing. Cancellation stops future renewals while access continues through the paid period. Yearly plans are billed once.
Talk to a human
Email us at support@100xglow.app. We reply within one business day.
Common questions
How do I cancel? For Whop, open your Whop orders and memberships and cancel the Glow subscription. For an existing Polar subscription, use Profile → Manage billing. Access continues to the end of the paid period.
A generation failed. Was I charged? No. Failed generations automatically refund the quota slot. The one exception is a request the image model blocks on content grounds. That one does use a slot, and the app tells you so.
How do I delete my account? Profile → Delete account. Your photos, plan, and data are permanently removed.
Where's the refund policy? See the refund page.